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How to rent a car in Sendai
January 05, 2015
The minimum age for driving in Japan is 18 years, and you will need a Japanese driver’s license or an International Driving Permit (IDP) in order to rent and drive a car.
International driving permits are not issued in Japan and should be obtained in your home country in advance. They are usually issued through your country’s national automobile association for a small fee. Foreigners can drive in Japan with a recognized international driving permit for a maximum of one year, even if the IDP is valid for a longer period. Japan only recognizes permits based on the 1949 Geneva Convention, which are issued by a large number of countries.
Belgium, France, Germany, Monaco, Slovenia, Switzerland and Taiwan do not issue permits based on the 1949 Geneva Convention, but instead have a separate agreement that allows drivers from these countries to drive in Japan for up to one year with an official Japanese translation of their driver’s license. A translation can be obtained from the Japan Automobile Federation (JAF), through Japan Experience or from some of the respective countries’ embassies or consulates in Japan.
People from other countries whose international driving permits are not recognized by Japan, must obtain a Japanese driver’s license in order to drive in Japan.
Japan’s leading car rental companies are Toyota Rentacar, Nippon Rentacar, Orix Rentacar, Times Car Rental (formerly known as Mazda Rentacar), Nissan Rentacar and Ekiren. Each operates hundreds of outlets across Japan, offering cars in all sizes and, in some cases, large vans, buses and RVs. While most car rental companies do not have English reservation systems, a few of the major ones have begun to offer online English reservations systems or at least provide a phone number for reservations in English.
There are also a few English online reservation websites for foreign tourists that contract with the above rental companies. These include Japan Experience which provides an English online reservation form, English GPS with all cars and English roadside telephone support; and ToCoo! Travel which provides an English online reservation form and discount rates.
International car rental companies such as Budget, Avis and Hertz also offer car rental in Japan; however, they typically cooperate with one of the leading Japanese car rental companies rather than operating outlets themselves. As a result, their rates are not usually very competitive.
Typical rental fees are around 5000 yen per 24-hour period for a sub-compact car, 7500 yen for compact cars, 10,000 yen for mid sized cars, 15,000 yen for full sized cars and 20,000 yen for vans. Rates are sometimes increased during peak seasons, especially in Hokkaido. Many companies also offer rates for short rentals of up to 6 or 12 hours. In rare cases, fees are calculated based on calendar days (midnight to midnight) rather than 24-hour periods.
Above prices usually include unlimited mileage, taxes and a mandatory minimum insurance fee of 1000 yen per day that covers damage, injury and liability, but does not cover non-operation fees resulting from damage to the car. Cars are supposed to be returned with a full tank of gasoline, however, some outlets offer reasonable rates for re-tanking cars at the outlet. Payment can be made by credit card or sometimes by cash.
Most rental car outlets allow cars to be dropped off in a different location. If the drop-off location is relatively close, some companies will not charge any additional fee, but if the location is further away, a drop-off fee will be charged. Details depend on each company, but the fees tend to be quite high for large distances, e.g. they can be several 10,000 yen for a Tokyo car to be dropped off in Kyoto. Note that most companies do not allow cars rented inside of Hokkaido to be dropped off outside of Hokkaido and vice versa.
A variety of supplemental options can be rented with your car such as child seats and snow tires, although snow tires are free of charge in snowy regions of Japan during winter.
Car ferries are numerous in the island country of Japan. While it is relatively inexpensive to bring cars onto short-distance ferries (e.g. to Sakurajima or between Kumamoto and the Shimabara Peninsula); they can be very expensive on medium to long distances (e.g. to Rishiri, Rebun, Sado or Yakushima). In such cases it can be more economical to rent a separate car on the other side.
Many regions of central and northern Japan get covered in large amounts of snow during the winter months, which can result in roads being covered by snow or ice. Snow tires are provided by default when renting a car in snowy regions. Foreign tourists without winter driving experience should avoid renting a car in areas where there is a risk of encountering winter driving conditions.
Most rental cars come with a GPS navigation system built into the dash. The systems in some vehicles can be set to display the map and menus and to read directions in English, however English capable systems are not available from every rental company or outlet. Whether the GPS system is in English or not, most users will find it easiest to input destinations by their phone number.
Gas stations are found all across Japan. They traditionally provide full service, although self service stations have greatly increased over recent years. Many gas stations close during the night, while others are open 24 hours. A liter of regular gasoline costs roughly 150 yen (as of March 2014). High octane gas and diesel are also widely available. Payment is possible by credit card or cash.
Getting gas at a full service (full) station requires some simple Japanese. When you pull into the station, an attendant may direct you to a stall. Park, open your window and shut off your car. Tell the attendant what kind of gas (e.g. “regular”), how much (e.g. “mantan” for full tank) and how you will pay (e.g. “credit card”). He may give you a wet towel to clean your dash or ask to take your garbage. When finished he may ask which direction you wish to leave and then direct you out into traffic.
Self service (self) stations only provide Japanese language menus. If in trouble, an attendant should be present and able to help you. Note that when paying by cash, the change machine is often a separate machine or inside the gas station building.
Rental cars are supposed to be returned with a full tank of gasoline, however, some outlets offer reasonable rates for re-tanking cars at the outlet. When returning a car with full tank, some outlets may ask you to provide the receipt from the gas station as proof.
Parking in the center of large cities is very expensive, costing several hundreds of yen per hour. Fees decrease with the size of the city and the distance to the city center. In small towns and in the countryside, parking is often free. Parking lots in national parks or near tourist attractions sometimes charge a flat fee (typically 200 to 500 yen per use). Urban hotels usually provide parking for their guests at a flat rate (typically 1000 yen per night), while hotels outside the large cities usually offer free parking.
Besides standard parking lots, you may encounter a few unique types of parking lots in Japan. The first are elevator parking lots in which cars are stored in towers. Drivers are directed to park their car onto a lift, which will automatically store the car in the tower. When coming back, the car will be fetched by the lift and returned to you.
The second unique type of parking lot uses low barriers underneath the cars which raise up to physically block in each individual vehicle. Once you have paid your parking fee (either at a central payment machine or at the parking space), the barrier lowers and you can safely drive away. This type of parking lot is usually seen around small urban lots.
International driving permit
International driving permit issued in one of the signatory countries/territories(not including Japan) of the Geneva Convention on Road Traffic(1949).
• International driver’s permit are valid for one (1) year from the date of issue (be sure to confirm the date of issue) and their validity for driving in Japan is one (1) year from the date of landing in Japan (confirmed by the immigration stamp in the passport showing the date of landing in Japan).
Foreign driver’s licenses
Driver’s licenses issued by Germany, France, Switzerland, Belgium, Slovenia, Monaco or Taiwan must be able to simultaneously present passport and Japanese translation of driver’s license.
• Japanese translation of the driver’s license must be issued by the respective country’s embassy or consulate in Japan or by the Japan Automobile Federation (JAF).
Rental Terms and Conditions will be prepared. If you have any questions, please do not hesitate to ask the shop staff. After confirming the contents of the Rental Terms and Conditions, please sign it and pay the estimated rental charges.
How to Return
Fill the tank when you return the car. Fill the tank at the nearest gas station before you return the car. (If you do not, the prescribed fuel charge depending on mileage will be charged.)
Be sure to take all of your belongings out of the car.
Non-Operation Charges (NOC)
In the event of a car accident, car theft, car trouble or stain/damage on a car, if the car needs to be repaired and/or cleaned, the following fee will be charged as a part of compensation for business during the time of repairing/cleaning: (Please note that this charge is different from the compensation system below.)
Fee (excluding tax)
When the car is returned to the shop as planned by its own ability: JPY 20,000
Amount of Insurance Compensation
The following amount will be paid as compensation for an unexpected accident.
Compensation will be paid for injuries to passengers (including death and residual disability) regardless of the degree of the driver’s responsibility (Up to JPY 30,000,000:
Exclusion of Liability Compensation System
Exclusion of Liability Compensation Fee: JPY 1,080 (JPY 1,000 excluding tax) /Day (24 hours)
Damages that Insurance does not cover
The amount of damage that insurance does not cover or exceeds the insurance limitation shall be covered by the customer.
Examples of Cases that Insurance was not Paid
The accident was not reported to the police (an accident report was not obtained)
Traffic Rules in Japan
Safety Seat for Children
Height/Width of the Vehicle
Fasten seat belt for all seats
No Cell Phone while driving
The expressway (Kosoku-doro or Jidoushado, in Japanese) is probably a much quicker option for long distance travel. For the most part, you will have to pay to use them. Charges are either flat-rate or distance-based. For flat-rates, you will have to pay frequently at toll booths along the way, while for distance-based fares you will receive a ticket as you enter, and present this at the toll booth as you leave, alongside the fare. Toll booths are manned or unmanned (ETC), with manned toll booths allowing you to pay by credit card.
To use ETC, first have the ETC system mounted on your car, then use the ETC lanes when entering and exiting the expressways. As a general rule, it is not possible to create an ETC card without a credit card issued in Japan, but for those without one, you can create an ETC card by putting down a deposit and paying an annual fee.
The toll changes depending upon the road and the size of the car. For example, Shuto Expressway (“Shuto-ko”) in an average-sized car will cost you 500 Yen for the first 6km and 100 Yen for each subsequent 6km. On long-distance expressways, such as Tomei, from Tokyo to Gotemba (approx. 84km) will cost 2,500 Yen, while Tokyo to Nagoya (approx. 315km) will cost 6,900 Yen.
Tolls are displayed on the websites for each individual company, and are searchable. Discounts are also available, for example, for traveling at certain times of the day and for using ETC.
Another distinctive feature of Japan’s expressways are its rest stops, known as parking areas (PA) and service areas (SA), with the latter being generally much larger than the former. In the past these areas had toilets, light meals, kiosks, gas stations and information desks, but recently they have come to include places to bathe and sleep, numerous restaurants, shops, cafes and dog runs. The amount of service areas conscious of architectural, interior decorating and hygiene is on the rise, and service areas themselves are becoming something to see while traveling.